SALON POLICIES

CANCELLATION POLICY

All clients must give at least a 24-hour notice to cancel or reschedule their appointment in order to avoid a fee.

50% of the service cost will be charged if the client notifies less than 24 hours before the appointment.

100% of the service cost will be charged if the client notifies the day of the appointment.

GUEST + CHILDREN POLICY

We love your minis and guests, but we ask that you do not bring them to your appointment for their safety and crowding purposes.

Please schedule your appointment for when you are able to come alone, or you will respectfully be asked to reschedule.

LATE POLICY

Due to our stylists being fully booked, when a client is more than 15 minutes late, 100% of their service cost will be charged + will be asked to reschedule.

If a client no-shows an appointment, 100% of the service cost will be charged + will not be able to reschedule with any stylist until the balance is paid.

RETAIL REFUND

We offer returns for unopened/unused products within 30 days of purchase. Tags still need to be attached to all clothing items.